01Overview
A solution under the FoodTech pillar
From the first tap to the doorstep
An e-grocery platform only works if the storefront and the warehouse agree on what's in stock and where it is. LinkSphera builds both halves as one system.
Ten years building commerce platforms taught us that the hard part isn't the storefront — it's keeping order management and the warehouse in step as volume climbs. We wire the OMS and WMS together from day one, so an order placed on the app becomes a pick task in the warehouse and a delivery on a route without anyone re-keying it — the difference between a pick measured in minutes and a stockout nobody notices until the doorstep.
02Platform
What ships inside an e-commerce deployment
What's in the platform
- 01Storefront & app
A fast web and mobile storefront built for grocery baskets — repeat orders, substitutions, and delivery slots, not just a checkout button.
- 02Catalog & merchandising
Catalog, pricing, and promotions managed in one place, plus onsite ad placements — banners, sponsored listings — that turn the storefront into its own revenue line.
- 03Order management (OMS)
The order backbone: capture, allocation, and status from placed to delivered, auditable at every hop, with demand-driven replenishment behind it so a popular SKU doesn't quietly go out of stock.
- 04Warehouse integration (WMS)
The storefront and the warehouse share one stock picture, so what a customer can buy is what's on the shelf — on-shelf availability we design for sits north of 95%.
- 05Fulfilment & last-mile
Picking, packing, and routing to the door — orders picked in as little as a few minutes and batched so a courier clears several drops an hour, with the timing that keeps chilled and fresh orders intact.
- 06Payments & analytics
Payments, refunds, and the analytics that show basket size, fulfilment cost, and where margin leaks — picking speed, on-shelf availability, cohort retention, and courier utilisation, not just top-line GMV.
03How it works
One order, end to end
The shape of a single order
- 01
Browse
A customer builds a basket on the app, sees live availability, and picks a delivery slot.
- 02
Order
The OMS captures the order, reserves stock, and allocates it to the right warehouse.
- 03
Pick & pack
The order becomes a pick task in the WMS; staff pick, pack, and stage it for its route.
- 04
Deliver
The order goes out on a planned route, the customer tracks it, and payment settles on delivery.
04Signals
years building e-commerce and e-grocery platforms
capabilities in the platform, storefront to analytics
steps in an order, from browse to delivery
05Related
Where e-commerce sits in the system
Its place in the system
Parent pillar
FoodTech
The strategy umbrella above e-commerce — how LinkSphera builds the platforms behind food, grocery, and retail.
Up to FoodTechSibling solution
Retail Solutions
The in-store counterpart — POS, inventory, and merchandising that keep physical stores in sync with the storefront.
Across to retail solutionsGet in touch
Launch an e-grocery platform
Tell us your catalog, your fulfilment model, and the volume you're planning for. We'll come back with a platform plan and the economics behind it.
Office
604, Platinum Tower
Cluster I, JLT
Dubai, United Arab Emirates
Registered office
VUNE0217, Compass Building
Al Hulaila Industrial Zone-FZ
Ras Al Khaimah, United Arab Emirates